Curologyshops Shipping Policy
Thank you for shopping with Curologyshops. Below you will find everything you need to know about how we process, ship, and deliver your order.
Where We Ship
Curologyshops currently ships to the contiguous United States only. We do not ship to Alaska, Hawaii, U.S. territories, PO boxes outside the continental U.S., or international destinations. We are also unable to ship to freight forwarders or third-party package forwarding addresses.
Order Processing
Orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or U.S. federal holidays will begin processing on the next business day. If we experience an unusually high volume of orders, processing may take slightly longer, and we will notify you by email if that happens.
Delivery Time
Once your order has shipped, standard delivery within the contiguous United States takes 3–5 business days. Delivery times are estimates provided by the carrier and are not guaranteed. Weather, carrier delays, and other circumstances outside our control may extend delivery time.
Shipping Cost
Shipping is free on all orders within the contiguous United States. There are no handling fees, fuel surcharges, or minimum order requirements. The price you see at checkout is the total price you pay, plus any applicable sales tax.
Carriers
We select a reputable third-party logistics carrier for each shipment based on destination, package size, and service availability. The carrier handling your order may vary. Once your order ships, you will receive an email with tracking information so you can follow your package directly on the carrier’s website.
Tracking Your Order
A shipping confirmation email with a tracking number is sent as soon as your order leaves our facility. If you do not receive tracking information within 3 business days of placing your order, please contact us at info@curologyshops.com.
Lost, Damaged, or Delayed Packages
If your tracking shows delivered but you cannot locate your package, please check with neighbors and your local post office first, then contact us within 7 days. If your package arrives damaged, please keep all packaging materials and contact us within 7 days with photos so we can resolve the issue.
Questions
For any shipping questions, email info@curologyshops.com or call +1 318-228-7275, Monday–Friday, 9:00 AM–6:00 PM CT.